Intelligent Automation for the Modern Contact Center
How intelligent automation can transform your contact center
Education Trainer, Automation Hero
Solutions Engineer, Automation Hero
How old are your contact center practices? The contact center plays a critical role in today’s customer experience. As customer expectations and demands have changed, contact center modernization has become a key differentiator.
Hear from Anıl Yükçe who helped build Dell's award-winning customer call center about the challenges faced by agents and LoB managers and how intelligent automation can transform the contact center from an antiquated voice-centric model to a modern, customer-driven experience.
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SOC for Service Organizations
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