Webinar Recording
Automating Email Processing for Insurers

Ben Archer
Sales Director, Automation Hero

Hans-Henning Gabriel
Lead Solution Architect, Automation Hero
Get the Recording
Automation Hero will track how you use the emails (e.g., at what time you open which part of the emails) sent by Automation Hero. If you have provided a separate declaration of consent that cookies for tracking your usage of the website and/or apps may be placed on your device, Automation Hero will also connect the information about your use of Automation Hero’s websites and apps (e.g., which information you open) collected by the tracking cookie to such information in so far as possible. Automation Hero will analyze such information, to identify your interests and preferences and to communicate with you in a more personalized and effective way, e.g. by providing information that you are likely interested in, like information on new technologies or products of the Automation Hero group that are likely relevant to you.
Speed and convenience - the two words which create customer retention and satisfaction. Customer retention is 82% cheaper than acquisition and 42% of customers have left a business due to poor customer service.
Every day, no matter what team you’re running inside an insurance company, your staff receives a huge variety of emails — a small chunk of the more than 3 billion emails sent daily worldwide.
Is it a change-of-address request? Policy cancellation? Adding or removing a name from a policy? Each requires a different level of manual work from your employees.
But if you look closely at those requests, they likely fall into categories that can be easily automated or routed strategically, saving your staff time so they can get back to more critical, high-value work.
In this webinar you'll see how AI for insurance can:
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Speed up common changes to policies, enrollment changes, claims, accounts payable and accounts receivable |
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Boost efficiency and productivity for sales, marketing, and customer service teams |
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Transform IT, HR and Customer Service internal department processes |
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Demo: Quickly and accurately extract information from emails (PDF, jpeg, text, etc) with a self-service NLP workflow that is easily operationalized across the organization |

SOC for Service Organizations